Frequently Asked Questions

Video Streaming Questions

How does it work?

eHealthFlix.com offers completely unlimited online streaming of videos related to hundres of health and fitness topics. 

How many videos can I watch?

There is no limit to how many videos you can watch.

How many times can I watch a certain video?

There is no limit to how many times you can watch a certain video.

Can I watch on my iPhone, iPad, Android smartphone, or Android tablet?

Yes, all videos are compatible with Apple IOS and Android devices.

Can I download videos?

No, the videos are only available for online streaming.

 

Membership Questions

What types of memberships are offered?

We offer a Monthly membership.

Where can I signup for my membership?

 

Account Questions

Can I cancel my account?

Yes, you can cancel you account at anytime and you will not be billed for the next billing cycle.

How can I cancel my account?

After you are signed into eHealthFlix.com, click on the "Manage My Account" and "Subscriptions" to find the link to cancel your account.

How can I print a receipt?

After you are signed into eHealthFlix.com, click on the "Manage My Account" link to print your order receipt.

How can I watch risk-free?

Start watching videos with your account at eHealthflix.com and if you are not satisfied for any reason, you can cancel at any time within the risk-free 15-days at the start of the first billing cycle.

What is your refund policy?

Simply cancel your account at anytime and you will not be billed for the next billing cycle.  There are no partial refunds for current billing cycles.  A monthly membership bills once a month at the start of the billing cycle. 

Do you have a satisfaction guarantee policy?

Yes, if you are not satisfied for any reason, simply cancel you account within 15-days of the first billing cycle and you will not be charged.